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Mitchell 1
Mitchell1 is a software service provider that has provided repair information to the automotive industry for over 90 years. Originally founded as a private company, Reed Electrical Manuals, the company provided the first specifications and diagrams of vehicle electrical systems to the new motoring public, and the technicians that would learn to service these new automobiles. Though Mitchell1 started out as a simple provider of technical information in printed manuals to the professional technician, it has grown over the years to become a fully integrated software service provider. Mitchell1 is headquartered in Poway, California and is currently 85% held by Snap-on Tools, Inc. and 15% held by NAPA.
== History ==
Mitchell1, established in 1918 as Reed Electrical Manuals, has undergone many changes over the last 90-plus years, including name and ownership changes. Glenn Mitchell founded the well known “Mitchell Manuals” in his garage in 1946. They focused mainly on repair and service issues and provided an easy-to-use parts catalog for collision repair estimating. His repair manuals were unique to the industry because they arranged collision parts by the quadrant of the car where they would be used. Previously, repair manuals listed component parts, just like the manufacturers’ manuals. Eventually he added labor and paint times, which help body shops and insurance companies prepare a repair estimate and create a bill of materials and work order.
The Mitchell1 “Mitchell Manuals” have grown to include a family of integrated software and Internet based Shop Management and Repair Information designed to improve repair shop productivity. Mitchell1 supplies materials and training and business management solution to independent repair shops across the country.
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